Shipping policy
Processing Time
All orders are processed within 1–3 business days after payment confirmation. You will receive a confirmation email once your order has been placed, followed by a shipping confirmation email with tracking information once your order ships.
Shipping Time
We currently ship to customers within the United States.
Once your order has shipped, estimated delivery time is 7–15 business days, depending on your location and the specific product ordered. Some items may arrive sooner; please refer to the tracking information provided for the most accurate delivery estimate.
Shipping Costs
We offer free shipping on all orders. No hidden fees, no surprises at checkout.
Tracking Your Order
Once your order ships, you will receive a tracking number via email. Please allow 24–48 hours for tracking information to update after it's first issued.
Order Delays
While we work hard to ensure timely delivery, occasional delays may occur due to high order volume, customs processing, or carrier delays beyond our control. We appreciate your patience and will keep you updated if any significant delays occur with your order.
Incorrect Shipping Address
Please double-check your shipping address at checkout. We are not responsible for orders shipped to incorrectly entered addresses. If you notice an error after placing your order, please contact us immediately at [your support email] and we will do our best to update it before it ships.
Lost or Missing Packages
If your tracking shows your package as delivered but you have not received it, please check with neighbors, household members, or your local carrier first. If the issue isn't resolved, contact our support team at [your support email] and we will assist you in resolving the issue.
Questions?
If you have any questions about your order or our shipping process, please contact us and we'll be happy to help.